Deltek Business & Communication Solutions Accessibility Plan.
As required under the Accessibility Canada Act (ACA), and the CRTC’s Accessibility Reporting Regulations, Deltek Business & Communication Solutions (DBM Sales & Service Inc.) Has created the following Accessibility Plan.
To provide feedback, you can submit your feedback anonymously.
However, we may be able to better serve you if you provide your name, phone number, province, and other details.
This information will remain confidential and will not be shared with any third party.
By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purpose of responding to you and improving our services.
Customers wishing to provide feedback on Accessibility issues, or to request a description of our accessibility feedback process in an alternate format, can reach us by:
All feedback will be directed to Deltek’s Management Team and reviewed by Harold Goodwin and Trevor Beebe.
Complaints will be addressed according to Deltek’s existing complaint management procedures taking into consideration any special needs of the customer.
Deltek is committed to providing excellent customer service to all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and welcome customer input to improve the accessibility of our products and services.
In Requirements of section 5 of the ACA:
Barriers: No noted barriers are noted at the office at 10413 95 Ave, Fort St John. The facility is wheelchair accessible.
Actions: If any barrier concerns for accessibility are raised, they will be directed to Deltek’s Management team.
Deltek Business & Communication Solutions continues to welcome customer communication wishing to provide feedback on Accessibility issues.
As required under the Accessibility Canada Act (ACA), and the CRTC’s Accessibility Reporting Regulations, Deltek Business & Communication Solutions (DBM Sales & Service Inc.) Has Published its Feedback Process Description on its website: www.deltekfsj.com/Accessibility.
Deltek is committed to providing excellent customer service to all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and welcome customer input to improve the accessibility of our products and services. We offer a variety of ways for you to provide feedback, and receipt will be acknowledged promptly, other than when the feedback was provided anonymously.
You can submit your feedback anonymously. However, we may be able to better serve you if you provide your name, phone number, province, and other details. This information will remain confidential and will not be shared with any third party. By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purpose of responding to you and improving our services.
Customers wishing to provide feedback on Accessibility issues, or to request a description of our accessibility feedback process in an alternate format, can reach us by:
All feedback will be directed to Deltek’s Management Team and reviewed by Harold Goodwin and Trevor Beebe.
Complaints will be addressed according to Deltek’s existing complaint management procedures taking into consideration any special needs of the customer.
